DEFINITIONS“CD” means the company Channel Diving . “Customer” means the person, company or organisation booking a trip. “Fee” means the cost of the trip as published on the CD website or otherwise agreed in writing.
1. BOOKING1.1 A booking will be provisional until CD receives the following: a. Deposit or Payment as defined in Section 2 below. b. Customer name, address, telephone number and (if possible) an email address 1.2 Upon receipt of the above CD will confirm the booking in writing. 1.3 These Terms and Conditions of Booking apply to all bookings confirmed to a Customer by CD and by entering into a confirmed booking the Customer agrees to be bound by them (unless otherwise agreed in writing). 1.4 A copy of these Terms and Conditions of Booking is available on request, on the CD website
2.DEPOSIT OR PAYMENT2.1 Day Trips a minimum deposit of £150 is required for booking the whole boat. The remainder of the fee is payable on the day. 2.2 On the day we can only accept cash as payment for the remainder of the fee, not cheques or credit cards. 2.3 For Individuals payment for the entire cost of the trip is payable in advance to secure the booking. 2.4 On Overseas Trips & Trips outside of Sussex - A booking is only confirmed once a deposit of £1000 has been received, and the balance is due 8 weeks prior to the start of the trip. if you decide to cancel your booking it is your resposibility to find a replacement charterer for your booking otherwise full amount payable. 2.5 Gift Vouchers - Gift Vouchers are not transferable and non-refundable
3. CANCELLATION BY CUSTOMER3.1 Brighton & Eastbourne Trips, More than 8 weeks notice, the Deposit or Payment is refunded. 3.2 Brighton & Eastbourne Trips, Less than 8 weeks notice, the Deposit is forfeited unless another party can be found. 3.3 Brighton & Eastbourne Trips, Less than 4 weeks notice, the Full Fee is payable unless another party can be found. 3.4 If the Customer requests an early return to harbour then the full Fee is payable. 3.5 On Overseas Trips & Trips outside of Sussex with a duration of 2 days or more, 6 months notice is required prior to the start of the charter, otherwise the FULL hire charge is payable unless a replacement hirer for the same dates can be found & it is the club/groups responsibility to find a replacement party. If successful any monies paid will be refunded less deductions for any expenses incurred.
4. CANCELLATION BY CD4.1 Day charters from Brighton & Eastbourne - Due to bad weather either the previous day or on the morning of the trip, the Customer has the option of the Deposit or Payment being returned or moved to another suitable day. 4.2 Due to illness, mechanical breakdown or other unforeseen circumstances, the Customer has the option of the Deposit or Payment being returned in full or moved to another suitable date. In this case every attempt would be made by CD to find another suitable boat, if suitable with customer. 4.3 CD cannot be held liable for any loss incurred by the Customer in arranging the trip if CD has to cancel the trip. Hen-Parties/Stag-Parties/Party-Trips, If it is deemed too rough to leave the harbour and go out to open sea (Skippers Decision), an alternative harbour cruise will be conducted within the shelter of the marina walls Please be advised that the duration of the trip will be for the minimum duration of 1hr or for the same as the original time booked. 4.4 On Overseas trips if the weather is bad then we delay the departure until it is possible to cross the Channel, if it is bad for the whole duration then a refund or re-booking is possible.
5.1 The Customer MUST telephone CD the evening before the trip between 1800-19.30 to check the weather is suitable for the trip to go ahead and finalise details. Telephone 07970 674799 5.2 Failure to telephone will be taken as acceptance by the Customer of any decisions made by CD for the following day. 5.3 If it is deemed too windy for an offshore trip but ok for inshore then it will be substituted with an inshore trip. 5.4 CD's decision is final with regard to the weather but we try to get out if possible with due regard to safety and common sense.5.5 Normandie Trips With Option 1, If the weather blows on your first day and it is deemed to rough to cross the channel then the trip will be delayed until the weather improves. Sometimes this may require a change of French Port to operate from.